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FREQUENTLY ASKED QUESTIONS

HOW MUCH WILL MY PROJECT COST?

We provide custom estimates for each project based on specific details such as how many, what does it look like, what size, etc. Due to the unique nature of each job, we cannot offer standard pricing. Please contact our team with your project requirements so that we can get you an accurate estimate.

WHAT IS THE TURNAROUND TIME?

Turnaround times vary based on project type. While we can't provide an exact date, we are flexible and work efficiently, especially for urgent requests. As a small business, we prioritize accommodating your needs. For printing, the timeline depends on the project, and we can give a more accurate estimate when we know the specs. For apparel, we are typically 1-2 weeks out from the time the order is 50% paid.

WHAT FILE TYPES SHOULD I SEND FOR MY PROJECT?

When we are setting up your project, we work with Quark and Adobe Creative Suite. It is most helpful if you can send your artwork as an editable vector file. This typically includes the following file types: .ai, .svg, .eps, and sometimes .pdf. Please reach out if you have any questions regarding how to obtain these file types, in many cases there are workarounds.

WHAT IF I DO NOT HAVE THE RIGHT FILE TYPES FOR MY ARTWORK?

If you find yourself without vector files for your logos, worry not! Our team excels at recreating logos, ensuring a seamless integration into your project. Furthermore, even if you don't have an existing logo or any specific design concepts in mind, we've got you covered. Our skilled professionals can collaborate with you to craft a unique and compelling logo from scratch, tailored to suit your project's individual needs and vision.

CAN I BRING IN MY OWN APPAREL?

For embroidery, unfortunately, we cannot accept customer-supplied apparel due to potential issues such as fraying thread and broken needles as we cannot replace customer stock. However, for screen printing, customers may bring in their own apparel with a minimum requirement of 6 items per design. Keep in mind that there are some materials that will not take ink or will not fit on our press so we cannot guarantee that we will be able to print onto your apparel until you bring it in and we can take a look at it. Upon drop-off of apparel, we will have you sign a waiver stating that you dropped off the apparel and that First Impression Print & Design will be unable to replace apparel if issues arise during the screen-printing process. Feel free to reach out to discuss the details and possibilities for your project!

WHAT IS THE MINIMUM AND MAXIMUM QUANTITIES I CAN ORDER?

For printing, there is no minimum or maximum. We can help you with as little as 1 or as much as 500,000. As for the apparel side, we have a minimum of 6 items per design for screen-printing and no minimum for embroidered items.

HOW MANY COLORS CAN I GET ON MY APPAREL?

With screen-printing, we can print up to 6 colors. Keep in mind that there are costs associated with the number of colors you choose to put on your apparel but we will get your approval on a cost estimate before we print anything! With embroidery, we have a wide range of colors and there is no additional charges for additional colors.

WHAT KIND OF CUSTOMIZATION OPTIONS DO I HAVE FOR APPAREL?

We offer a range of customization options for apparel. Our most common methods include screen-printing, embroidery, custom patches (leather, faux leather, embroidered, sublimated, woven, etc.), DTF Heat Transfers, vinyl, and more. If you don't see something you want listed, odds are that we can help, give us a call!

CAN'T FIND WHAT YOU ARE LOOKING FOR?

We deal with a wide range of services and projects, our website would be way bigger if we wrote down every product and service we offer. If you can't find what you are looking for on our website, give us a call or request a quote, we would be happy to help you find a solution!

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